Hisco has a network of branches committed to helping our customers resume business as usual. Read on for contact information.
[UPDATE November 2, 3 PM]
We now have regular telephone communications. Hisco Jersey is back! Thank you for your help and your patience.
[UPDATE November 2, 10 AM]
We have generators! We are shipping! We can print acknowledgements and shipping labels and we have an internet connection. Still relying on cell phones.
[UPDATE November 1]
Generators are on their way! Current plan is to have the Somerset office open Friday with basic functionality. Will probably need to use the mobile phone numbers for a while longer. Freight carriers are coming back online as well. More information to come.
Alex Banas has phone and power. Reach him at 610-258-3422 or 610-905-7579 or firstname.lastname@example.org
For our upstate New York customers: our Victor, NY office has been open all week and is ready to serve.
[UPDATE October 31]
Hisco New Jersey customers can reach Ken Stevenson at 732.516.1388 or 732.485.7765 where he has power and internet access.
Other mobile numbers: Greg Smith 732.809.1544; Jon Skrzyszowski 203.464.6051; Alan Botsch 908.566.8930.
Backup power at the branch is on track for Friday and we will be able to power the PC’s necessary to enter and ship orders. The freight carriers are offering some limited service, please contact Ken Stevenson or Greg Smith to discuss.
[October 30] While the Hisco branch in New Jersey is currently closed, we are committed to doing everything possible to help our customers resume business as normal. Our local Hisco sales team is available via their mobile phones and the New Jersey branch manager, Greg Smith, can be reached on his mobile phone at 732.809.1544.
It looks like power in the area will be an issue for several more days. They are working on generator backup and an alternate site for communications/internet.
If you need immediate assistance, Hisco has 22 locations throughout the United States and you can contact any of them for help. Depending on your location, the nearest branches might be Boston (508.528.3166), Chicago (847.885.2922) or Atlanta (770.682.8268). All other branch locations and contact information are listed on our website here
We sincerely hope you are safe and unharmed. We look forward to returning regular business conditions. Let us know how we can be of assistance in the recovery process and thank you for your business.